School Service Agreement

Zenrith provides Zenrith Edu, a multi-tenant school management platform for managing students, teachers, classes, attendance, results, fees, timetables, leave, and school-wide communication through role-specific interfaces for school administrators, teachers, students, and parents. The service is available on Web, Windows, and Android.

School (controller)

• Decides what personal data is collected about its students, teachers, and parents, and why.
• Creates and manages all user accounts (students, teachers, parents); no self-registration is offered.
• Obtains appropriate parental or institutional consent before enrolling students.
• Enters and maintains accurate school data (attendance, homework, results, fees, timetables).
• Administers user access, role assignment, and account deletion within its tenant.

Zenrith (processor / platform provider)

• Provides tenant-isolated infrastructure and role-specific interfaces.
• Processes personal data only on the school's documented instructions.
• Does not use school or student data for its own purposes, advertising, or model training.
• Removes the Firebase Auth user, users document, PIN verifier, and parent links when a school administrator deletes an account.
• Does not remove messages, academic records, fee records, or audit logs (which may contain name and role), because those are school records.

Processing of personal data under this agreement is governed by the Zenrith Privacy Policy and the Data Processing Addendum (DPA). The school remains the controller for student, teacher, and parent records; Zenrith acts as processor. The detailed allocation of controller/processor responsibilities is set out in the DPA.

Fee features within Zenrith Edu are a record-keeping and tracking system for recording and monitoring school fee payments. Zenrith Edu does not process actual financial transactions or payments.

The agreement runs for the term agreed between the parties. A school administrator may suspend or terminate access for users within the school at any time. Upon termination of the service, Zenrith will delete or return personal data as described in the DPA, except where retention is required by law.

Zenrith will make reasonable efforts to resolve technical issues promptly. Service availability, support channels, and response times require company and legal confirmation.

Zenrith Edu is provided "as is" for educational management purposes, without warranties. Schools are responsible for maintaining accurate and up-to-date information in the system. Zenrith is not responsible for decisions made by schools or teachers based on data within the app.

Liability allocations between Zenrith and the school require company and legal confirmation.

Each party will keep confidential the non-public information of the other party obtained in connection with this agreement and use it only for the purposes of the agreement.

Notices under this agreement may be sent by email to zenrith.hq@gmail.com (Zenrith) or to the school's designated contact address. A postal address for legal notices is not yet published; use the email address until one is available.

This agreement is not effective until signed by authorised representatives of both parties. Signature fields are intentionally left blank pending company and legal confirmation.

• Privacy Policy
• Data Processing Addendum
• Terms of Service
• Data-Deletion Requests
• Privacy Request

Questions about this agreement can be sent to zenrith.hq@gmail.com.